Terms of Business

These terms apply to business customers.

NSC Pro Consultancy Ltd, registered in England and Wales with company number 16275979 and VAT number GB 492 9605 50, trades as NSC Web Design. A contract is formed when we provide a written quote or proposal and you accept it in writing.

Quotes are based on the scope described at the time. Unless we say otherwise, all prices exclude VAT at the standard rate. If the scope changes, we’ll explain any extra cost before carrying out the additional work.

• Pay half now, half at launch: a 50% deposit is due before work starts.
• The balance is due when the website is complete and ready to go live.
• Late payment may attract interest under the Late Payment of Commercial Debts (Interest) Act 1998.
• We may pause work or hosting if invoices are overdue.

You agree to provide content, images, logins, access and feedback on time. You also confirm that you have the right to use any text, images, logos, files or other materials you give us.

We’ll give you a sensible project schedule. If content, approvals, access or feedback are delayed, the timeline may move. We’ll keep you updated and agree a practical next step.

Your quote will explain the rounds of revisions included. Extra changes, new features or work outside the agreed scope are quoted separately.

Before launch, we’ll ask you to review and approve the work. Once signed off, final payment is due before the site goes live unless we have agreed different terms in writing.

On full payment, you own your finished site design and the content supplied for it. We retain rights to our pre-existing tools, code frameworks and templates, which are licensed to you for use on your site. Third-party themes, plugins, fonts, images and tools remain subject to their own licences.

We may display the work, including designs before launch, in our portfolio and marketing unless you ask us not to in writing.

Hosting and care services start from £30 per month and are monthly rolling services unless agreed otherwise, with 30 days’ notice to cancel. They include hosting, security updates, backups, content edits and friendly support. New pages or new features are quoted separately. Uptime is not guaranteed, and third-party service issues may be outside our control. Your domain ownership stays with you.

Marketing services are monthly rolling unless stated otherwise. SEO services have a minimum term of 6 months unless we agree different terms in writing. We do not guarantee rankings, traffic, sales or results, and changes made by third-party platforms such as Google or Meta are outside our control.

You may cancel with notice. Work completed up to the cancellation date remains payable, and deposits are non-refundable where work has started or time has been reserved for your project.

We provide services with reasonable care and skill. Our liability is capped at the fees you paid us in the previous 12 months. We are not responsible for indirect loss, lost profits or third-party service outages. Nothing in these terms limits liability that cannot legally be limited.

We’ll treat confidential business information with care. Personal data is handled as described in our Privacy Policy.

Either party may end a project or service where the other materially breaches the agreement and does not put it right within a reasonable time. Please contact us first with any complaint so we can try to resolve it. These terms are governed by the laws of England and Wales.